Last Updated: November 3, 2023
The platform is currently only available to US residents with a US phone number. We are also making the app available for Ukraine and Romania. Phone registration and login outside the US is not supported.
1. Introduction
Welcome to lifeschool (“Platform”), your premier online community and learning platform provided by LS TECH LLC (“Company,” “we,” “us,” or “our”), a Wyoming limited liability company in the United States. Accessible via iOS, Android, or web browsers, the Platform offers a vibrant and diverse community space, providing a variety of interactive tools and resources designed to cater to your interests and facilitate your learning journey.
While we initially started with a strong focus on meal preparation and cooking, our platform is continually evolving to embrace a wide array of topics and activities, ensuring there is something for everyone. The Platform features innovative learning tools such as Challenges, Canvas, and Live Content, designed to enhance your skills, save your favorite creations, and connect you with live sessions and discussions. Engage with others through personalized profiles, and take advantage of our seamless chat feature for easy communication. We also integrate AI-driven personalization to provide a tailored experience, ensuring that you get the most out of your time on the Platform.
In partnership with various businesses and organizations, we strive to continuously innovate and expand our offerings, enhancing your experience and adding value to your journey. As you navigate through the diverse content and features on our platform, this Privacy Policy provides detailed information on how we handle your personal data, ensuring transparency and security at every step.
By engaging with the Platform, you acknowledge that you have read, understood, and agree to be bound by the Agreement. If you are representing an organization in using the Platform, you assert that you possess the necessary authority to bind that organization to this Agreement, and you accept the terms of this Agreement on behalf of that organization.
This Privacy Policy is a part of our Agreement with you, alongside our Terms of Use, accessible at https://lifeschoolapp.com/terms, and any other contracts or policies associated with the Platform.
Revenue Model and Data Usage:
Our revenue model is meticulously designed to align with our commitment to enhancing user experiences and fostering a vibrant learning community. Primarily, our revenue is generated from selling offerings, including software solutions, that provide direct benefits to both individual users and the broader community on our platform.
It is crucial to highlight that while we do engage in B2B transactions and generate revenue through advertising and promotional activities, all such endeavors are intricately linked to our core mission of adding value to your learning journey. Our advertising practices are carried out with the utmost respect for user privacy, ensuring that any promotional content aligns seamlessly with our educational and community-building objectives.
We want to be abundantly clear: our dedication to your privacy is unwavering. We will NEVER sell your personal data. Every piece of information we collect is meticulously used to enhance your experience on lifeschool, contribute to the richness of our community interactions, and ensure that you derive maximum value from our platform.
By investing in lifeschool, you are joining a platform that prioritizes your growth, values your privacy, and is steadfast in its mission to create a unique and enriching community learning experience. Together, we are building a space where every user's journey is respected, valued, and enhanced.
Let’s embark on this exciting journey of exploration and learning together with lifeschool!
2. Definitions
In this Privacy Policy, various terms are used to describe our practices and your relationship with lifeschool. To ensure clarity and transparency, we have defined these terms below:
2.1 Personal Information
Refers to any information that identifies or can be used to identify, contact, or locate an individual. This may include, but is not limited to, your name, email address, phone number, and location data.
2.2 User
Individuals who access or utilize the Platform in any manner, whether registered or unregistered. Registered users can create an account and actively engage with all the Platform’s offerings, whereas unregistered users can browse the Platform with limited access to certain functionalities and content. Users must be at least 18 years old to create an account. All users are responsible for ensuring that they meet the age requirement for participation on the Platform.
2.3 Platform
The term "Platform" refers to lifeschool, a social platform designed to foster personal growth and the development of a variety of life skills. Initially focusing on food, cooking, and meal preparation, it's expanding to cover various life categories overtime. Available on iOS, Android, and web browsers, it provides an inclusive environment for users at different learning stages, promoting knowledge, skills, and experience sharing.
The platform incorporates interactive tools such as Challenges, Canvas, and Live Content to enhance engagement and practical skill-building. User profiles and chat functionalities create a distinctive, collaborative environment, while AI-driven personalization guarantees a customized, supportive learning experience. In partnership with various businesses and communities, the platform employs AI to elevate the social learning experience, aiding in the acquisition of skills and personal development.
2.4 Cookies
Small data files placed on your device when you visit our platform, used to track user interactions and improve the overall user experience.
2.5 Third-Party
Refers to any individual, entity, or service that is not directly controlled or operated by lifeschool. This may include service providers, business partners, and other external platforms.
2.6 Data Processor
An entity or individual that processes Personal Information on behalf of lifeschool, performing services as instructed by lifeschool.
2.7 Data Controller
Refers to lifeschool, as we determine the purposes and means by which Personal Information is processed on our platform.
2.8 Processing
Any operation performed on Personal Information, whether or not by automated means. This includes collection, storage, alteration, retrieval, use, disclosure, and erasure.
By providing clear definitions of these key terms, we aim to help you better understand our Privacy Policy and your relationship with lifeschool. As you continue to interact with our platform and make use of our Services, it is important to be familiar with these terms to ensure you are fully aware of how your Personal Information is handled.
3. Children’s Privacy
On our Platform, we prioritize the privacy and safety of our users, and the Platform is exclusively designed for individuals who are 18 years of age or older. We do not intentionally gather personal information from anyone under the age of 18. If we become aware that we have inadvertently collected personal information from a user under the age of 18, we will take immediate steps to delete such information from our records.
4. Information Collection, Use, and Tracking
On our Platform, ensuring your privacy is central to our mission of providing an empowering and secure learning environment. The thoughtful collection and use of data enable us to enhance your experience, tailor the features offered to your needs, and maintain a user-centric environment.
4.1 Data Collection
We gather a range of information to understand your preferences, optimize our services, and create a platform that truly serves you:
- AI Interaction Data: All interactions, commands, inputs, and queries directed at Oli are meticulously recorded. This data is crucial for refining Oli’s understanding and improving its responses, aiming for a more personalized and effective user experience.
- AI Responses: We compile the responses generated by Oli based on your interactions, as analyzing this data is key to enhancing the accuracy, relevance, and efficiency of the assistance provided.
- User Feedback on AI Responses: Your insights regarding Oli’s performance are invaluable. Sharing feedback helps identify areas for improvement. You can manage your feedback sharing preferences in the settings.
- Challenges, Tasks, and Canvas Data: Information related to your progress, submissions, and performance in Challenges, as well as data on the Canvas content you create and save, is collected.
- Community Interactions: Participation in community features like Q&A sessions, comments, and shared content is recorded.
- Personal Identification Information: Essential details like your name, contact information, and username are collected to uniquely identify you.
- Usage Data: Interactions with the platform, including pages visited and time spent, are tracked to understand user behavior and improve the platform.
- Device Information: Details about the device you use to access the Platform, including model and operating system, are collected for compatibility and performance optimization.
- Payment Information: While we do not directly process payments, we may collect information related to your purchases for account management and customer support.
Through these practices, we aim to uphold the highest standards of privacy and data protection, creating a secure and user-centric environment.
4.2 Exclusions
This policy does not apply to:
- Third-Party Services: Data collected by third-party services not owned or controlled by the Platform.
- User-Generated Content: Personal information included in content you post on the platform.
We encourage caution and advise reviewing privacy policies of any third-party services before sharing personal information.
4.3 Data Usage and Sharing
The collected data is utilized to enhance the platform, provide tailored support, and foster a collaborative learning environment. It is also used for account management, customer support, and ensuring the smooth operation of the platform. We uphold strict data protection practices to safeguard your information.
By engaging with the Platform and agreeing to this section, you acknowledge and consent to the responsible and legal handling of your data, ensuring a safe and transparent environment for all users.
5. AI Integration and Data Usage
5.1 AI Integration and User Experience
The Company utilizes Artificial Intelligence (AI) to enhance the user experience on our Platform, personalizing interactions and optimizing learning tools to your unique preferences and progress. Data from your AI interactions is analyzed to refine our services for you and the broader lifeschool community, always adhering to our Privacy Policy to safeguard your privacy.
5.2 Personalization and Efficiency
AI plays a crucial role in tailoring the Platform’s offerings to your individual learning style and goals, analyzing your interactions to provide personalized content and suggestions. This not only boosts your efficiency but also enriches your learning journey, ensuring a seamless experience while maintaining a strong commitment to data privacy.
5.3 Community and Collective Learning
Beyond individual support, the AI on our Platform helps to foster a strong sense of community and enhance collective learning experiences. It identifies common themes and trends across user interactions, facilitating connections between users and contributing to a dynamic, collaborative learning environment. Data utilized for these purposes is handled in line with our Privacy Policy, emphasizing protection of your personal information as the community thrives.
5.4 User-Centric Data Handling and AI Interactions
Our use of AI on the Platform is guided by a commitment to user-centric practices and transparency. We aim to provide clarity regarding the data collected through AI interactions, explaining how this information serves to enhance your experience. While we strive to give you control over your interaction data, there may be technical or practical limitations. Nonetheless, our users are encouraged to access and review their AI interaction data when possible and to reach out with any questions or concerns. We remain dedicated to fostering a transparent and empowering environment, keeping user privacy at the forefront of our AI applications.
5.5 Fostering a Trusted Learning Community
The integration of AI on our Platform is a driving force behind creating a supportive and enriched learning community. By analyzing interaction data, we identify common challenges and adapt our resources to address them, benefiting both individuals and the community as a whole. Transparency is paramount in these processes, and we provide clear options for managing your personal information, upholding stringent standards of privacy and data protection. Our goal is to cultivate a community where participation and data contribute to continuous improvement and shared knowledge, ensuring a secure and privacy-conscious environment for all users.
5.6 Contact and Feedback
We encourage our users to reach out with any questions, concerns, or feedback regarding the use of AI on our Platform, as well as any other aspect of our services. Your input is invaluable to us in our ongoing efforts to enhance user experience and maintain transparency.
6. Data Storage and Security
Ensuring the security and privacy of your personal information is a top priority on our Platform.
6.1 Data Storage
- Secure Servers: Your data is stored on secure servers, protected by advanced firewall and encryption technologies. We continuously monitor and update our security practices to guard against new and emerging threats.
- Data Retention: We retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once it is no longer needed, your data is securely deleted or anonymized.
- Data Location: The data we collect may be stored and processed in servers located within the United States or in other countries where our Platform or our service providers operate. We ensure that appropriate safeguards are in place to protect your data, regardless of where it is stored.
6.2 Data Security
- Encryption: We employ encryption technologies to protect your data during transmission and while at rest on our servers.
- Access Controls: Access to your personal information is restricted to authorized our Platform’s personnel and service providers who need the information to perform their duties. They are bound by confidentiality agreements and are required to uphold our data privacy standards.
- Regular Audits: We conduct regular security audits and assessments to ensure that our data protection measures are effective and comply with industry standards.
- Incident Response Plan: In the unlikely event of a data breach, we have a robust incident response plan in place to promptly address and mitigate the impact, as well as to notify affected users and relevant authorities in accordance with applicable laws.
- Security Assurance: The security of your Personal Information is important to us. However, remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
6.3 User Responsibility
- Account Security: You play a crucial role in keeping your personal information secure. We encourage you to use strong, unique passwords for your lifeschool account and to keep your login credentials confidential.
- Phishing Awareness: Be aware of phishing attempts. We will never ask for your password or sensitive information via email. If you receive any suspicious communications purportedly from lifeschool, please contact us immediately.
By trusting us with your personal information, you can be confident that we are taking all necessary steps to protect it. We are committed to maintaining a secure platform and upholding the confidentiality of your data, ensuring that you can focus on enjoying your culinary journey with peace of mind.
6.4 Data Retention
We retain your personal data in order to provide a consistent service. The retention period of personal data depends on the type of data and the purposes for which it is processed. We are committed to retaining your personal information only for the period necessary to fulfill obligations to the law, as well as to fulfill the purposes outlined in this Privacy Policy. This may involve retaining your data for a period of time after your account has been closed, for legal, operational, or security reasons.
7. Sharing and Disclosure of Information
On our Platform, we value your privacy and are committed to maintaining the confidentiality and security of your personal information. This section outlines the circumstances under which your information may be shared or disclosed, as well as the rights you have regarding your personal data and how you can exercise them.
7.1 General Sharing and Disclosure
- Service Providers: We may share your personal information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, and auditing. These third parties are contractually bound to protect your information and are prohibited from using it for any purpose other than to provide their services to us.
- Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
- Protection of Rights: We may disclose your information to protect and defend the rights or property of lifeschool, our users, or third parties, including to enforce our agreements, policies, and terms of use.
- With Consent: We may share your personal information with third parties when we have your consent to do so.
7.2 Your Data Protection Rights
You have the following data protection rights:
- Access: You can request access to your personal information and obtain a copy of it.
- Correction: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
- Deletion: You can request the deletion of your personal information under certain circumstances.
- Restriction: You can request that we restrict the processing of your personal information in certain circumstances.
- Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and you have the right to transmit that information to another controller.
- Objection: You can object to the processing of your personal information on grounds relating to your particular situation.
To exercise these rights, please contact us using the contact details provided in the “Contact Information” section of this Privacy Policy. We will respond to your request within a reasonable timeframe.
7.3 Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have the following additional rights under the GDPR:
- Consent Withdrawal: If we are processing your personal information based on your consent, you can withdraw your consent at any time.
- Complaint with a Supervisory Authority: You have the right to file a complaint with a supervisory authority about our collection and use of your personal information.
To exercise these rights, please contact us using the contact details provided in the “Contact Information” section of this Privacy Policy.
7.4 Your Data Protection Rights under the California Privacy Protection Act (CalOPPA)
If you are a resident of California, you have the following additional rights under CalOPPA:
- Access: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
- Deletion: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
To exercise these rights, please submit a verifiable consumer request to us by contacting us using the contact details provided in the “Contact Information” section of this Privacy Policy. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.
At lifeschool, we are dedicated to upholding your privacy rights and ensuring that your personal information is protected. If you have any questions about your rights or how to exercise them, please do not hesitate to contact us.
8. Users’ Rights and Choices
On our Platform, we understand the importance of privacy and are committed to empowering our users to take control of their personal information. Below, we outline the rights and choices available to you in relation to your data.
8.1 Accessing and Updating Your Information
You have the right to access and update your personal information at any time. If you have created an account on our platform, you can log in to your account to view and make changes to your personal information. If you require assistance or need to access information not available in your account, you can contact us directly.
8.2 Data Portability
You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format. You also have the right to request that we transfer your personal information to another service provider, where technically feasible.
8.3 Deleting Your Information
You can request the deletion of your personal information held by us. Please note that this right is not absolute and may be subject to certain conditions. For example, we may need to retain certain information for legal or administrative purposes, such as record-keeping or to detect fraudulent activities.
8.4 Restricting Processing
You have the right to request that we restrict the processing of your personal information under certain circumstances, such as if you contest the accuracy of the information or if the processing is unlawful.
8.5 Objecting to Processing
You have the right to object to the processing of your personal information on grounds related to your particular situation. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
8.6 Withdrawing Consent
If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing carried out before you withdrew your consent.
8.7 Managing Communication Preferences
You can manage your communication preferences and opt-out of receiving marketing communications from us at any time by following the unsubscribe link or instructions provided in any email we send or by contacting us directly.
8.8 Exercising Your Rights
To exercise any of the rights mentioned above, please contact us using the contact information provided in the “Contact Information” section of this Privacy Policy. We will respond to your request within a reasonable timeframe.
On our Platform, we are committed to respecting your choices and protecting your privacy. If you have any questions about your rights or how to exercise them, please do not hesitate to contact us.
9. Third-Party Links and Services
The Platform integrates with various third-party services and platforms to enhance your experience and provide a seamless service. Below is an overview of how we interact with these third parties and what it means for your privacy.
While we strive to offer a seamless and integrated user experience, it is important to note that when you interact with third-party services, their privacy practices and policies apply. We encourage you to review the privacy policies of any third-party services you interact with to understand how they collect, use, and share your information. If you have any questions about how we interact with third-party services, please contact us for more information.
Apple
https://www.apple.com/legal/privacy/
We utilize Apple for login services, distribution of our app via the App Store, and processing in-app purchase payments and subscription payments. When you use Apple services to log in or make a purchase, Apple’s privacy policy and terms apply.
https://policies.google.com/privacy
Google services are integrated for user login, app distribution through Google Play, and in-app purchase and subscription payments. Additionally, we use Google Analytics for product analytics. Google’s privacy practices apply to the data collected through these services.
Facebook (Meta)
https://www.facebook.com/privacy/policy/
Facebook login is offered as a convenient option for users to sign in. When using Facebook to log in, you are subject to Facebook’s privacy policy.
Twilio
https://www.twilio.com/en-us/legal/privacy
We employ Twilio for SMS messaging services to enhance communication on our platform. Information shared through SMS messages will be handled according to Twilio’s privacy policy.
Firebase (Google)
https://firebase.google.com/support/privacy
Firebase is used for additional backend services, aiding in the mobile app functionality of our platform. Data processed through Firebase is subject to Firebase’s privacy terms.
Branch.io
Branch.IO is integrated for dynamic linking, assisting users in navigating the platform and engaging with content seamlessly. Branch.IO’s privacy policy governs the handling of data through their services.
OneSignal
https://onesignal.com/privacy_policy
We use OneSignal to send notifications and keep you informed of updates and activities. Information used to send notifications is handled in accordance with OneSignal’s privacy practices.
Microsoft Azure and App Center
https://privacy.microsoft.com/en-us/privacystatement
Our platform utilizes Microsoft Azure for cloud services and storage. Data stored or processed through Azure adheres to Microsoft’s privacy standards. Microsoft App Center is employed for continuous integration and delivery (CI/CD) purposes, helping maintain and improve our app. Data processed through App Center is subject to Microsoft’s privacy practices.
Amazon Web Services
https://aws.amazon.com/privacy/
We utilize AWS for a variety of cloud services including hosting, storage, and processing needs. AWS is a robust platform that adheres to stringent privacy and security standards, ensuring your data is handled securely.
Google Cloud Platform
https://cloud.google.com/terms/cloud-privacy-notice
Similar to Azure and AWS, Google Cloud Platform is used for cloud services, providing scalable and reliable solutions for our platform. Data stored or processed through Google Cloud Platform is subject to Google’s privacy policies and practices.
Github
https://docs.github.com/en/site-policy/privacy-policies
Github is used for CI/CD tools, source code management, and collaborative development. Github’s privacy policy applies to the data processed through their services.
Super.so
Super.so are utilized for website content management, helping us maintain and update our online presence. Data interacted with on our website managed through Super.so is subject to Super Publishing Co’s privacy policies.
OpenAI
https://openai.com/policies/privacy-policy
We integrate with OpenAI for AI-driven services, contributing to the personalization and efficiency of our platform. Data processed through OpenAI services adheres to OpenAI’s privacy practices.
Google Ads and Admob
https://policies.google.com/privacy
Our platform features advertisements managed through Google Ads and Admob. Interactions with advertisements on our platform are subject to the privacy practices of these advertising services.
Missive
https://missiveapp.com/privacy
Missive is employed as a comprehensive communication and collaboration tool, streamlining email, chat, and task management within our team. It allows for efficient organization and prioritization of our communications, ensuring nothing gets overlooked. Data shared and processed through Missive is governed by their privacy policies and practices.
Slack
https://slack.com/trust/privacy/privacy-policy
Slack is utilized as our primary instant messaging and collaboration platform, facilitating seamless communication and information sharing across teams and departments. It offers various integrations, allowing for a centralized workspace that enhances productivity. Data exchanged and processed within Slack is subject to Slack’s privacy policies.
Tally
https://tally.so/help/privacy-policy
Tally.so is our chosen solution for online form creation and data collection. It provides an intuitive interface for creating forms, surveys, and quizzes, aiding us in gathering valuable insights and feedback. Information collected and processed through Tally.so is governed by their privacy policies and practices.
WhatsApp (Meta)
https://www.whatsapp.com/legal/privacy-policy
WhatsApp serves as a secure messaging and voice/video calling application, enabling direct and group communications within our organization. With end-to-end encryption, it ensures the privacy and security of our conversations. Data transmitted and stored within WhatsApp falls under WhatsApp’s (a subsidiary of Facebook, Inc.) privacy policies.
10. Changes to the Privacy Policy
The Platform reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, services, or legal obligations. When we make changes, we will post the updated policy on our platform and update the “last updated” date at the top of this Privacy Policy.
It is your responsibility to regularly review this Privacy Policy to stay informed about any changes and understand how your information may be used. Your continued use of our platform and services after the changes have been posted constitutes your acceptance of the revised policy.
If you have any questions, concerns, or comments about our Privacy Policy or any changes made to it, we encourage you to contact us using the contact information provided in the "Contact Information" section of this policy. Your feedback is invaluable to us, and we are committed to being transparent about our privacy practices, ensuring that your privacy is always a top priority.
11. Contact Information
Our principal office is situated at 1160 Battery Street, Suite 100, San Francisco, CA 94111-1233, USA. For any queries, concerns, or feedback related to this Privacy Policy or any other aspect of our services, feel free to reach out to us via email at help [at] lifeschool [dot] tech. Additionally, you can find alternative contact methods and further assistance on our support page at https://lifeschoolapp.com/help.
We are committed to addressing your inquiries promptly and ensuring that your experience with the Platform is as seamless and enjoyable as possible. Your trust is important to us, and we strive to maintain open lines of communication to foster a strong and transparent relationship.
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